Shipping policy

At Tucker Keating, we are committed to delivering your golf apparel quickly and efficiently. Below are the details of our shipping policy:

1. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).

• Custom or personalized items may require additional processing time.

• You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping

• Free Shipping: Available for orders over $150 within United States.

• Delivery times may vary due to unforeseen circumstances, such as weather conditions or carrier delays.

• We ship to select international destinations. Shipping rates and delivery times will be calculated at checkout.

• Customers are responsible for any customs duties, taxes, or import fees charged by their country.

3. Order Tracking

• Once your order ships, you will receive a tracking number via email.

• You can track your package through our website or the carrier’s tracking portal.

4. Address Changes & Order Issues

• Please ensure your shipping address is correct before completing your order. We are not responsible for lost or delayed shipments due to incorrect addresses.

• If you need to update your address, contact us within 24 hours of placing your order at tuckerkeating.com.

5. Lost, Delayed, or Damaged Packages

• If your order is lost or delayed beyond the estimated delivery time, please contact us at tuckerkeating.com, and we will assist in resolving the issue.

• We are not responsible for carrier-related delays, but we will do our best to help.

• If your package arrives damaged, please report it within 48 hours of delivery with photos, and we will work on a resolution.

For any additional questions, feel free to reach out to our support team at tuckerkeating.com.